Privacy Policy

Fresno County Transportation Authority Privacy Policy

Protecting your personal information is our priority. This Statement of Privacy applies to and The Fresno County Transportation Authority/Measure C website and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Fresno County Transportation Authority (FCTA) include, a News and Educational Information site.

Through this website, we may collect the e-mail addresses of those who communicate with us via e-mail, as well as information volunteered by the site visitor, such as survey information, information request and/or site registrations. The information we collect is used to improve the content of our web pages, to follow up with visitors with transportation and related information, and for marketing purposes. Information collected is not shared with other organizations for commercial purposes.

By using the Fresno County Transportation Authority/Measure C website, you consent to the data practices described in this statement.

Collection of your Personal Information

The FCTA may collect personally identifiable information, such as your:

  • Name
  • Address
  • Email address
  • Phone number

The FCTA may also collect anonymous demographic information, such as your:

  • Age
  • Gender
  • Household Income

We may gather additional personal or non-personal information in the future. The FCTA encourages you to review the privacy statements of websites you choose to link to from The FCTA so that you can understand how those websites collect, use and share your information. The FCTA is not responsible for the privacy statements or other content on websites outside of The FCTA website.

Use of your Personal Information

The FCTA collects and uses your personal information to operate its website and deliver information you have requested. The FCTA may also use your personally identifiable information to inform you of other products or services available from The FCTA and its affiliates. The FCTA may also contact you to conduct research about your opinion of current services or potential new services that may be offered.

The FCTA will not sell, rent or lease its customer list to third parties. The FCTA may share data with trusted partners to help perform statistical analysis, send you email or postal mail or provide customer support. All such third parties are prohibited from using your personal information except to provide these services. The FCTA is required to maintain the confidentiality of your information.

The FCTA may keep track of the websites and pages our users visit in order to determine what services are the most popular. This data is used to deliver customized content and messages within The FCTA website to customers whose behavior indicates that they are interested in a particular subject area.

The FCTA will  disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process seen on The FCTA website ;(b) protect and defend the rights or property of The FCTA ; and, (c) act under exigent circumstances to protect the personal safety of users of The FCTA website or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the FCTA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for, to maintain quality of the service, and to provide general statistics regarding use of The FCTA website.

Children Under Thirteen

The FCTA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from The FCTA by contacting us using the information below OR opting out of any digital communication from us, using the UNSUBSCRIBE feature, which is CAN-SPAM compliant.

Limited License

Unless otherwise indicated on the Site, content may be downloaded or printed under the following terms and conditions:

  • The Content may only be used for personal purposes and not for public or commercial purposes;
  • The Content may not be modified in any way;
  • The Content may not be distributed, sold or republished;
  • Any copyright notices or other ownership notices on the documents, information and Content must be preserved in any copy or printed copy;
  • The rights granted to you are part of a license agreement and do not constitute a transfer of property; and
  • You may not create a website that frames the site or any trademark or proprietary information located on the Site without The FCTA’s written permission. You may not use meta tags or any other type of hidden text utilizing The FCTA’s name or trademarks on a website without The FCTA’s written permission.

Changes to this Statement

The FCTA will occasionally update this Statement of Privacy to reflect company and customer feedback. The FCTA encourages you to periodically review this Statement to be informed of how The FCTA is protecting your information.

Contact Information:

The FCTA welcomes your questions or comments regarding this Statement of Privacy. If you believe that The FCTA has not adhered to this Statement, please contact The FCTA at:

The Fresno County Transportation Authority
2220 Tulare Street, Floor 21, Suite 201
Fresno, CA  93721


Updated March, 2019

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